About the role
We are looking for an enthusiastic and confident Telecaller to join our growing team.
Responsibilities
- Make outbound calls to potential clients and follow up on leads
- Explain our digital marketing services clearly and confidently to prospects
- Understand client requirements and route qualified leads to the sales team
- Maintain accurate records of calls, conversations, and follow-ups in CRM tools
- Handle inbound inquiries and provide relevant information to prospects
- Meet daily and weekly call targets and lead generation goals
- Build rapport with prospects and maintain a positive brand image
- Collaborate with the business development team to support the sales pipeline
Required skills
- 0–2 years of experience in telecalling, telesales, or customer support
- Good verbal communication skills in English, Hindi, and Tamil
- Confident, persuasive, and professional phone manner
- Basic understanding of digital marketing services is a plus
- Ability to handle rejections positively and stay motivated
- Comfortable with CRM tools and basic computer operations
- Strong listening skills and ability to understand client needs
- Goal-oriented mindset with a willingness to learn and grow
- Bachelor's degree in any discipline (preferred, not mandatory)